Client Testimonials

Reasonable service is the norm, poor service is common, but EXCEPTIONAL service is rare.

We use 123 Marbella purely for hosting our website.

We moved to 123 from our previous host because of a promise of excellence.

As I had advertised with Craig and Marbella Guide before with a previous business, and the service had been good then I made the switch.

The service offered by 123 goes beyond professional, with a deep understanding of customer requirements 123 recognises that the Web Sites that they host are businesses that depend on reliabilty and support of their host and not an entity floating in hyperspace.

If my website is down, I lose money. (its never been down - even when we switched server!).

Hosting with Craig, Justin and 123 Marbella is more like having in house IT support team than being a client of a hosting company.

As always, many thanks.

Owner of Diesel Dragon
dieseldragon.es
(October 2008)

The support we have been receiving from 123 Marbella is far exceeding our expectations.

We have used your services for quite some months now and should say that we really appreciate the way you deliver what you promise. We do not remember any question that stayed unanswered!

Your prompt and excellent service really makes you a class apart from others in this field.

And the fact that you offer such service and support through a 'first point-of-contact approach' makes dealing with 123 Marbella an even better experience. And as far as we are concerned this is VERY crucial to any successful business.

Last but not least, also your web servers have an exceptional performance in terms of speed and have proven to be very reliable.

Keep up the good work!

The Team from Prime Homes
www.primehomes.eu
(October 2008)

Orion Software where recently developing software to help protect our clients computers and faced a rather unique problem, the specifics of which we wont go into at the moment but suffice to say it was technical.

Without the help of 123Marbella.com we may still be working on a technical solution.

After being recommend their services by an associate and consequently reviewing their website, portfolio and testimonials we where impressed by the extensive work 123 Marbella have completed and the services they provided.

Further conversations with Craig Edmonds, the director and Justin Parks his associate, further proved 123 Marbella to be both professional, knowledgeable, approachable, responsive and courteous.

After an initial consultation and some extensive research by Mr. Craig Edmonds we where presented with a solution to our technical issues which was more than equal to our high standards.

Never under estimate the power of expertise when dealing with your business online and as such you will never be disappointed with the services and expertise provided by 123 Marbella. 5 Star.

Johnny Johnson - Director
www.Orion-software.net
(October 2008)

Without doubt I can say that 123 Marbella are 100% professionals in all aspects of the internet. No problem is to large or to small for them to look into and resolve in providing a top quality customer service.

No one need look any further to find quality of this standard in Spain or indeed anywhere else.

If one wants to see an example for “going the extra mile” first in line is 123 Marbella.

Wolfgang Brand
Smart Media Blue
www.smartmediaspain.com
(Sept 2008)

“Working with 123marbella.com was like a breath of fresh air. So many companies claim they are tops and they promise you the moon. But very few actually deliver.

With 123 Marbella – Craig and Justin – we found a Company which delivers highly professional services in a minimum of time.

They are always there whenever you need them. Very reassuring!”

David Ash
Managing Director,
Fiesta Property Homes & Businesses S.L.
www.fiestaproperty.com
Sept 2008

Community of owners Hacienda Elviria
Office of the President and managing board

When the owners of Hacienda Elviria agreed that a web-site was desirable to enhance the management of their community, it was only the beginning.

Then, came the task, of identifying a professional company, who would be able to produce the end result which was consistent with the criteria which had been identified and to a standard that would prove to be a benefit to the community in the future.

We were fortunate in choosing the company 123 Marbella, from the outset.

Working with Craig Edmonds and Justin Parks proved to be a stress free experience, as they fully understood what we were trying to achieve, worked within the criteria set and made their own constructive contributions to the end result.

During the course of the work there were difficulties created by the community in not providing 123 Marbella with information when promised, but there was full understanding and empathy throughout the process that made it all a pleasurable task.

The artistic contributions to the layout and structure of the web site were supplied totally by Justin Parks, and the completed site which has now gone live to the owners has met with 100% approval by the owners.

We are now asking 123 Marbella to officially manage the site on our behalf which should also prove to be an investment for the future.

To anyone thinking of undertaking of undertaking this type of exercise, I would have now hesitation in recommending 123 Marbella as your first port of call.

Terry Wills
President Hacienda Elviria
www.haciendaelviria.net
August 2008

"The winners are definitely the clients who work with 123marbella.com. Fast, efficient, friendly and extremely conscientious. We consider ourselves lucky to have found them and would recommend them without hesitation".

Vanessa Schon
Rancho Sentosa
www.ranchosentosa.com
August 2008

Assist Abroad was conceived after a meeting among some mutual friends and acquaintances one evening in Marbella when a guest at the table suddenly began to choke. The catastrophe was averted on this occasion but those present realized there and then the extent of their limitations to deal with any problems while in a somewhat foreign environment. No one was immediately sure at the time of a number to call for assistance or who to turn to in the event of an emergency.

From that moment on the concept of assist abroad was born. Putting our heads together we decided that due to the lack of service present in this sector for ex-pats, and not only English speaking ex-pats but all nationalities in Europe we could provide a single entity to ensure that other people would have a facility to call in their own language which could efficiently and effectively deal with their given problem throughout Spain. This developed exponentially to include Europe , the USA and even Australia.

Using the Internet as our basis we discovered 123 Marbella after a search on Google. A fax to their offices with a brief outline of our concept and aims and Justin returned a call to us in an incredibly short time to ask for further information and discover more about the project.

Things have exploded from there, and without the support of Craig Edmonds and Justin Parks we can wholeheartedly state that we may never have achieved so much in such a short amount of time.

Craig and Justin where easily contactable, always polite and even on occasions when deadlines where looming and the pressure was on, maintained a totally professional and calm attitude to see the job through and get it completed, usually delivering more than was expected or even required.

Assist Abroad is now supporting a multitude of languages, supports GPS location tracking, Service provider pinpointing, online secure information storage and a host of other features all supplied, managed and deployed by 123 Marbella.

Taking on any company in this fashion is always a risk for any business and with the internet being somewhat of an untamed entity its under great stress that Assist Abroad says, get the professionals to do the job right, after all if you think its expensive hiring the professionals wait until you hire the amateurs.

123 Marbella have proven themselves to be the complete professional package time and time again, and indeed they have been our greatest investment in every aspect of Assist Abroad, do not make the mistake of ignoring them!

Gordon Todd
CEO
Assist Abroad
assistabroad.co.uk
(June 2008)

I would like to thank Craig and Justin for the great service and support they have provided over the years and can say without any doubt that we will continue to be clients for many years to come.

Jose Maria Navarro
Construcciones Navarro Piquer
navarropiquer.com
(Jan 2008)

We have been using 123 Marbella's services for several years now and we are very happy with the level of service we have received.

Its very difficult to find reliable and long staying companies on the Costa del Sol but 123 Marbella seems to be a survivor and its becasue they are comitted to good customer service and attention.

When someone asks us who is our internet providor, we always make a habit of referring them to Craig and his company becasue we know they will be looked after.

Enrique Castillo
Director
Viajes Incentivos
viajesincentivos.com
(Jan 2008)

Part of the Inmonetwork' core principles are that we provide a reliable service to our own professional real estate members, something which we can only achieve by having first rate technical support on hand as well as reliable web services and email.

From the creation of our members centre which provides live up to the minute information to our network of members via a sturdy customised content management system through to providing reliable hosting and email, Craig and his team have surpassed all expectations and have helped us every step of the way.

Most of all we are impressed at the speed at which technical support requests are handled any day of the week, any time of the day.

123 Marbella are certainly a serious company and their professionalism and unwavering comitment to customer satisfaction is a testament to that and we have no hesitation in recomending them for your business.

Craig, keep up the good work!

Ally Kerr
Director
Inmonetwork
inmonetwork.com
(Jan 2008)

Fortunately I haven't found any of that with 123 Marbella. Recently I decided to re brand my self and needed a new web site desgned from scratch.

I worked with justin and found him to be very easy going, was able to grasp quickly an understanding of what I wanted (not always easy) and producing new ideas for me until I was satisfied with the design and always very professional.

I have always found both Justin and Craig easily accesible, very helpful and professional and I have no hesitation in reccommending both Justin and Craig of 123 Marbella Web Design to other businesses".

Gerry Faith
Cobra Security
cobrasecurity.eu
(Jan 2008)